:root{--bg:#f3f7f1;--surface:#fff;--surface-tint:#eef4ec;--ink:#1e2b24;--ink-soft:#5c6e63;--ink-faint:#8a998f;--border:#dfe8dc;--teal:#2f6f62;--teal-dark:#1f4e44;--teal-tint:#e1efea;--amber:#f2a93b;--amber-tint:#fdf0db;--amber-ink:#8a5a0b;--coral:#e8674b;--coral-tint:#fbe7e1;--coral-ink:#a33a22;--sky:#4f91c7;--sky-tint:#e6f0f8;--sky-ink:#2b5d82;--radius-card:10px;--radius-ctrl:6px;--shadow-sm:0 2px 8px rgba(31,43,36,.05);--shadow-md:0 8px 20px rgba(31,78,68,.08);--sidenav-w:208px;--font-head:"Baloo 2","Trebuchet MS",ui-rounded,system-ui,sans-serif;--font-body:"Plus Jakarta Sans",system-ui,-apple-system,"Segoe UI",sans-serif;--font-mono:"JetBrains Mono",ui-monospace,"Cascadia Code","Consolas",monospace}*{box-sizing:border-box}body,html{margin:0;padding:0}body{background:var(--bg);font-family:var(--font-body);color:var(--ink);-webkit-font-smoothing:antialiased}h1,h2,h3,h4{font-family:var(--font-head);font-weight:600;margin:0}p{margin:0}a{color:inherit;text-decoration:none}.container{max-width:1080px;margin:0 auto;padding:24px 20px 96px}.narrow{max-width:420px;margin:0 auto;padding:24px 16px 96px}.sidenav{display:none}.bottomnav{position:fixed;bottom:0;left:0;right:0;z-index:50;display:flex;justify-content:space-around;background:var(--surface);border-top:1px solid var(--border);padding:6px 4px calc(6px + env(safe-area-inset-bottom));box-shadow:var(--shadow-md)}.bottomnav-item{display:flex;flex-direction:column;align-items:center;gap:2px;min-width:56px;padding:4px 6px;border-radius:var(--radius-ctrl);font-size:11px;font-weight:600;color:var(--ink-faint)}.bottomnav-item.active{color:var(--teal);background:var(--teal-tint)}.bottomnav-item:focus-visible{outline:2px solid var(--teal);outline-offset:2px}@media (min-width:900px){.bottomnav{display:none}.sidenav{position:fixed;top:0;left:0;bottom:0;z-index:50;width:var(--sidenav-w);display:flex;flex-direction:column;gap:4px;background:var(--surface);border-right:1px solid var(--border);padding:20px 12px}.sidenav-brand{gap:8px;font-family:var(--font-head);font-weight:700;font-size:17px;color:var(--teal-dark);padding:4px 12px 16px}.sidenav-brand,.sidenav-item{display:flex;align-items:center}.sidenav-item{gap:10px;padding:10px 12px;border-radius:var(--radius-ctrl);font-size:14px;font-weight:600;color:var(--ink-soft);transition:background .12s,color .12s}.sidenav-item:hover{background:var(--surface-tint);color:var(--ink)}.sidenav-item.active{background:var(--teal);color:#fff}.sidenav-item:focus-visible{outline:2px solid var(--teal);outline-offset:2px}body:has(.sidenav) .container,body:has(.sidenav) .narrow{margin-left:calc(var(--sidenav-w) + 24px)}body:has(.sidenav) .container{max-width:calc(1080px)}}.rightpanel{display:none}@media (min-width:1200px){:root{--sidenav-w:20vw;--rightpanel-w:20vw}body:has(.sidenav) .container{margin-left:var(--sidenav-w);margin-right:var(--rightpanel-w);max-width:none;padding-left:32px;padding-right:32px}body:has(.sidenav) .narrow{margin-left:calc(var(--sidenav-w) + 24px)}.sidenav{padding:24px 20px}body:has(.sidenav) .rightpanel{display:flex;flex-direction:column;gap:20px;position:fixed;top:0;right:0;bottom:0;z-index:40;width:var(--rightpanel-w);background:var(--surface);border-left:1px solid var(--border);padding:24px 20px;overflow-y:auto}}.rp-section{display:flex;flex-direction:column;gap:8px}.rp-title{gap:6px;font-size:13px;font-weight:700;color:var(--ink);font-family:var(--font-head);margin-bottom:2px}.rp-item,.rp-title{display:flex;align-items:center}.rp-item{gap:8px;font-size:12.5px;color:var(--ink-soft);padding:5px 0}.rp-rank{flex-shrink:0;width:20px;height:20px;border-radius:50%;background:var(--teal-tint);color:var(--teal-dark);font-size:11px;font-weight:700;display:inline-flex;align-items:center;justify-content:center}.rp-name{flex:1 1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.rp-val{flex-shrink:0;font-size:12px;font-weight:600;color:var(--ink)}.rp-dot{flex-shrink:0;width:8px;height:8px;border-radius:50%;background:var(--teal)}.rp-dot.late{background:var(--coral)}.rp-more{font-size:12px;font-weight:600;color:var(--teal);margin-top:2px}.rp-more:hover{color:var(--teal-dark)}.rp-more:focus-visible{outline:2px solid var(--teal);outline-offset:2px}.phone{max-width:380px;margin:0 auto;background:var(--surface);border-radius:18px;padding:14px;border:1px solid var(--border);box-shadow:0 20px 50px rgba(31,43,36,.08)}.phone-inner{background:var(--bg);border-radius:12px;padding:16px}.ticket{position:relative;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-card);display:flex;overflow:hidden;margin-bottom:12px;cursor:pointer;transition:transform .15s,box-shadow .15s;text-align:left;width:100%}.ticket:hover{transform:translateY(-2px);box-shadow:0 8px 20px rgba(31,78,68,.08)}.ticket .t-main{flex:1 1;padding:16px 14px 16px 18px}.ticket .t-stub{width:84px;flex-shrink:0;display:flex;flex-direction:column;align-items:center;justify-content:center;background:var(--amber-tint);position:relative;border-left:2px dashed #d9c298}.ticket .t-stub:after,.ticket .t-stub:before{content:"";position:absolute;left:-8px;width:16px;height:16px;border-radius:50%;background:var(--bg)}.ticket .t-stub:before{top:-8px}.ticket .t-stub:after{bottom:-8px}.ticket .t-poin{font-family:var(--font-mono);font-weight:600;font-size:18px;color:var(--amber-ink)}.ticket .t-poin-label{font-size:10px;color:var(--amber-ink);opacity:.8;margin-top:2px}.ticket .t-stub.danger{background:var(--coral-tint);border-left-color:#e9b7aa}.t-title{font-family:var(--font-head);font-weight:600;font-size:15px;margin-bottom:4px}.t-meta{font-size:12px;color:var(--ink-soft)}.badge{display:inline-flex;align-items:center;gap:4px;font-size:11px;font-weight:600;padding:3px 10px;border-radius:var(--radius-ctrl);margin-top:8px}.badge.b-progress{background:var(--sky-tint);color:var(--sky-ink)}.badge.b-assigned{background:var(--teal-tint);color:var(--teal-dark)}.badge.b-danger{background:var(--coral-tint);color:var(--coral-ink)}.badge.b-wait{background:var(--amber-tint);color:var(--amber-ink)}.badge.b-done{background:var(--teal-tint);color:var(--teal-dark)}button.btn{font-family:var(--font-body);font-weight:600;font-size:13px;cursor:pointer;border-radius:var(--radius-ctrl);padding:10px 16px;border:1px solid var(--border);background:var(--surface);color:var(--ink);transition:all .15s;display:inline-flex;align-items:center;justify-content:center;gap:6px}button.btn:hover{background:var(--surface-tint)}button.btn:disabled{opacity:.55;cursor:not-allowed}button.btn-primary{background:var(--teal);border-color:var(--teal);color:#fff}button.btn-primary:hover{background:var(--teal-dark)}button.btn-danger-outline{border-color:var(--coral);color:var(--coral-ink)}button.btn-danger-outline:hover{background:var(--coral-tint)}button.btn-block{width:100%}.card{background:var(--surface);border:1px solid var(--border);padding:18px 20px}.card,.metric{border-radius:var(--radius-card)}.metric{background:var(--surface-tint);padding:16px}.grid-metrics .metric:nth-child(odd){background:var(--teal-tint)}.grid-metrics .metric:nth-child(2n){background:var(--sky-tint)}.metric-label{font-size:12px;color:var(--ink-soft);font-weight:600}.metric-num{font-family:var(--font-head);font-size:26px;margin-top:4px}.greet-blob{background:linear-gradient(135deg,var(--teal) 0,var(--teal-dark) 100%);border-radius:12px;padding:20px 22px;color:#fff;margin-bottom:16px;position:relative;overflow:hidden}.greet-blob:after{content:"";position:absolute;right:-30px;top:-30px;width:120px;height:120px;border-radius:50%;background:hsla(0,0%,100%,.08)}.greet-blob h2{color:#fff;font-size:19px}.greet-blob p{color:hsla(0,0%,100%,.75);font-size:13px;margin-top:2px}.panel{padding:4px 0}@media (min-width:640px){.panel{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-card);padding:24px}}.two-col{display:grid;grid-template-columns:1fr;grid-gap:16px;gap:16px}@media (min-width:900px){.two-col{grid-template-columns:minmax(0,1fr) 360px;align-items:start}.two-col .side{position:-webkit-sticky;position:sticky;top:20px}}.table-wrap{overflow-x:auto}label.f-label{font-size:13px;font-weight:600;color:var(--ink-soft);display:block;margin:0 0 6px}input.f-input,select.f-input,textarea.f-input{width:100%;font-family:var(--font-body);font-size:14px;padding:12px 14px;border-radius:var(--radius-ctrl);border:1px solid var(--border);background:var(--surface-tint);box-sizing:border-box;resize:vertical;color:var(--ink)}input.f-input:focus,select.f-input:focus,textarea.f-input:focus{outline:2px solid var(--teal);border-color:var(--teal)}.urgency-pick{display:flex;gap:8px}.urgency-opt{flex:1 1;text-align:center;padding:10px 6px;border-radius:var(--radius-ctrl);border:1.5px solid var(--border);font-size:12px;font-weight:600;cursor:pointer;color:var(--ink-soft);transition:all .15s;background:transparent}.urgency-opt.picked-low{border-color:var(--teal);background:var(--teal-tint);color:var(--teal-dark)}.urgency-opt.picked-mid{border-color:var(--amber);background:var(--amber-tint);color:var(--amber-ink)}.urgency-opt.picked-high{border-color:var(--coral);background:var(--coral-tint);color:var(--coral-ink)}.row{justify-content:space-between;gap:12px}.btn-group,.row{display:flex;align-items:center}.btn-group{flex-wrap:wrap;gap:8px}.filter-bar{display:grid;grid-template-columns:repeat(5,1fr);grid-gap:6px;gap:6px;margin-bottom:14px}.filter-bar button.btn{width:100%;padding:8px 4px;font-size:12px}@media (max-width:560px){.filter-bar{grid-template-columns:repeat(3,1fr)}}.grid-metrics{display:grid;grid-template-columns:repeat(auto-fit,minmax(140px,1fr));grid-gap:12px;gap:12px;margin:16px 0}.stamp-note{display:flex;gap:10px;align-items:flex-start;background:var(--sky-tint);border-radius:var(--radius-card);padding:12px 14px;font-size:12px;color:var(--sky-ink);margin-top:14px}.stamp-note.coral{background:var(--coral-tint);color:var(--coral-ink)}.err{font-size:12px;color:var(--coral-ink);margin-top:5px;display:none}.err.show{display:block}table.tidy{width:100%;font-size:13px;border-collapse:collapse}table.tidy td{padding:11px 14px}table.tidy tr:not(:last-child) td{border-bottom:1px solid var(--border)}table.tidy tr:first-child td{color:var(--ink-soft);font-weight:600;font-size:12px}.tabbar{display:flex;gap:8px;margin-bottom:18px}.tab{flex:1 1;text-align:center;font-family:var(--font-body);font-weight:600;font-size:13px;cursor:pointer;border-radius:var(--radius-ctrl);padding:10px 16px;border:1px solid var(--border);background:var(--surface);color:var(--ink);transition:all .15s}.tab:hover{background:var(--surface-tint)}.tab.active{background:var(--teal);border-color:var(--teal);color:#fff}button.btn-danger{background:var(--coral);border-color:var(--coral);color:#fff}button.btn-danger:hover{background:#cf5338;border-color:#cf5338}.task-context{margin-bottom:16px;padding:12px 14px;border:none}.task-context .tc-label{font-size:12px;font-weight:600}.task-context .tc-title{font-family:var(--font-head);font-weight:600;font-size:15px}.task-context.teal{background:var(--teal-tint)}.task-context.teal .tc-label,.task-context.teal .tc-title{color:var(--teal-dark)}.task-context.coral{background:var(--coral-tint)}.task-context.coral .tc-label,.task-context.coral .tc-title{color:var(--coral-ink)}.spinner{width:18px;height:18px;flex-shrink:0;border:2.5px solid var(--border);border-top-color:var(--teal);border-radius:50%;animation:spin .7s linear infinite;display:inline-block;vertical-align:-4px}@keyframes spin{to{transform:rotate(1turn)}}.skeleton{position:relative;overflow:hidden;background:var(--border,#e3e0d8);border-radius:var(--radius-ctrl)}.skeleton:after{content:"";position:absolute;inset:0;transform:translateX(-100%);background:linear-gradient(90deg,transparent,hsla(0,0%,100%,.55),transparent);animation:skeleton-shimmer 1.4s ease-in-out infinite}@keyframes skeleton-shimmer{to{transform:translateX(100%)}}@media (prefers-reduced-motion:reduce){.skeleton:after{animation:none}}.back-btn:focus-visible,.link-btn:focus-visible,.tab:focus-visible,.urgency-opt:focus-visible,button.btn:focus-visible{outline:2px solid var(--teal);outline-offset:2px}button.btn-danger:focus-visible{outline-color:var(--coral)}button[aria-pressed=true]{background:var(--teal);border-color:var(--teal);color:#fff}button[aria-pressed=true]:hover{background:var(--teal-dark)}.appbar{justify-content:space-between;gap:12px;padding:14px 0;margin-bottom:8px}.appbar,.appbar .brand,.brand{display:flex;align-items:center}.appbar .brand,.brand{font-family:var(--font-head);font-weight:700;font-size:18px;color:var(--teal-dark);gap:8px}.link-btn{border:none;background:none;font-weight:600;cursor:pointer;padding:0;font-family:var(--font-body)}.empty-state,.link-btn{color:var(--ink-soft);font-size:13px}.empty-state{text-align:center;padding:40px 20px;border:1.5px dashed var(--border);border-radius:var(--radius-card)}.back-btn{border:none;background:none;padding:0;margin-bottom:12px;cursor:pointer;font-family:var(--font-body);display:inline-flex;align-items:center;gap:4px}.back-btn,.section-title{color:var(--ink-soft);font-size:13px;font-weight:600}.section-title{margin:18px 0 10px}.muted{color:var(--ink-soft);font-size:13px}.mono{font-family:var(--font-mono)}.modal-backdrop{position:fixed;inset:0;z-index:50;background:rgba(30,43,36,.45);display:flex;align-items:center;justify-content:center;padding:20px}.modal{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-card);padding:20px 22px;width:100%;max-width:400px;box-shadow:0 24px 60px rgba(31,43,36,.25)}.modal h3{font-size:17px}